Release 7.22.04

ALL MODULES

Various improvements

  • We've upgraded all modules to .NET Framework 4.8.

COMMON

Changes

  • Persons, person groups and roles overview pages are updated so they'll reuse the filter when going back to the overview page

WORKFLOW

Changes

  • You can now include message receiver properties (eg Firstname, Lastname, ...) when sending a message (via ticketing or via workflow)

SERVICE CATALOG

Changes

  • We've added review cycles to the services. You can use the review cycles to maintain the quality of a service

  • We've added support for types per quality note. A type can be configured to require a review cycle

  • A quality note now can have a closure code

  • The unavailable dates for a support group are now grouped by year and they can have a name/description.

  • If you import a holiday calendar in the unavailable dates list, the name/description is also imported

  • An import log history is saved in the unavailable dates list

  • We've enhanced the service overview list filtering

    • Filter on field that uses datastore now gives to option to select a value from the datastore

    • Filter on yes/no field didn't show the yes/no options

  • The API now returns the value of a template field, even if the field is not visible

  • Usage of a support group will now be checked when removing a support group via the API

  • There are multiple methods added to the JavaScript interface. See the wiki for more info

STUDIO

Changes

  • You can now add scheduled tasks to your studio application.

  • We've added keyboard shortcuts to the edit studio application page

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