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# Add log entries for Action Forms
When an Action form is filled in, a ticket is started. But this does not come automatically in the 'Log' tab.
To perform this, the started process needs to be edited.
We will use the webservice called 'Services: add log to service'.
Open your process, and add a step where you want the log to be updated with e new entry.
Step type: Webservice Call
Mappings:
* ServiceGUID: insert the GUID from the selected service in the form
* Normally, Action Forms will hold a field called 'ServiceGUID', this is summoned via:
* \#REPLACE-FORMFIELD-serviceguid#
* ActorPerson
* Insert 0' for system
* Insert the unique ID of the requestor to have the full name of the person who started the ticket
* \#REPLACE-REQUESTOR-Requestor-UniqueID#
* Action
* Create the text to be shown in the Log-overview, this is visible for all actors of the service
* Description
* Create the text to be shown in the details page of the log-entry. This can be limited via ACLs
* Providername
* Insert the Providername (see any other process in your environment, we usually use a varialbe with the name '00 ProviderName')
* SecurityCheck
* Insert the Providername (see any other process in your environment, we usually use a varialbe with the name '00 Provider Security key'
The 'Action' is shown here:
The 'Description' is shown in the Details-popup:
