# Release 7.21.07 ## COMMON ### Fixed * Querying the datastore in Oracle using an empty value didn't work in some cases because of the empty\_clob value ### Changed * Added more functions to the CommonInterface, please see the wiki: ## FORMS ### Fixed * Smart dropdown in combination with filters and repeatable sections sometimes lost it's value ## WORKFLOW ### Fixed * Because dates have less precision on Oracle, the current active actor sometimes was not the correct one * When updating a variable using it's name (via JavaScript or via the webservice), only the first occurence of the variable in a ticket was updated. As it is possible that one ticket has multiple variables with the same name (eg when using sub processes), from now on all variables in a ticket with that name will be updated ### Changed * Added more functions to the WorkflowInterface, please see the wiki: * Included datecompleted in task object when requesting a task via the JavaScript interface ## TICKETING ### Custom widgets Using the Studio module, you are now able to build your own widgets for the ticket detail screen. The content of the widget can be customized per ticket as you'll have the ticket id available. You can specify the location of the widget on the screen, whether it needs to be refreshed when the ticket is updated and some more options are available. As the widget is a studio application, you can also use roles to specify which users will be able to see the widget. You can for example show a list of other open tickets for the logged in user, or show some specific info about the current ticket, or show a button that does a specific action, ... ### Changed * When the status of a ticket was "updated", and something happened so it was "updated" again, then the related actions (eg send updated mail) will be executed from now on * There's a new (default disabled) task to clear the assigned to person of a ticket when that person no longer belongs to the assigned to person group: Clear ticket assigned to person when no member of assigned group ## SERVICE CATALOG ### Changed * Added more functions to the ServiceCatalogInterface, please see the wiki: * You can now specify a custom location for the public UI. Using the Studio module a custom public UI can be developed. * You can now search for owner deputy and service manager using the filters on the service overview page * You can now define tags on services * You can now define a display value for selection fields. Only the key value will be saved in the database, the display value will be resolved when needed * Where you were able to use calculations (NCalc) in the template settings (eg default values for fields), you are now able to choose between "Plain text", "NCalc" or "JavaScript" * We now have the option to show or hide fields (eg based on the value of another field) * While editing a template, the tabs are now shown in real tabs instead of below each other ## STUDIO ### Changed * Added more functions to the StudioInterface, please see the wiki: * You can now build custom widgets for the ticketing detail screen --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.smt-x.com/smtx-online-documentation/release-notes/release-7.21.07.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.